Welcome to the Help Desk

All school district staff have an account for email and eServices. The buttons on the left allow you to self-manage these accounts.

If you wish to submit a Help Desk request click the Request Assistance button on the left.

For urgent requests you may contact the Help Desk at (250) 475-4188 or through email at helpdesk@sd61.bc.ca

Office 2013 – Ready to get started!

This page includes links to Quick Start Guides and video tutorials for individual Office 2013 programs, as well as links to additional detailed Microsoft training materials.

https://www.sd61.bc.ca/staff-support-portal/gvsd-help-desk/office-2013-ready-to-get-started/

Did you know?

A large number of all computer problems can be resolved by restarting your computer (Windows or Mac)

Links to helpful info:

Outlook 2013 Web App
Information about the newest OWA  – with new functions and features

MyFiles Tutorial
Instruction on using My Files, a service that allows you to access your files from anywhere

MyFiles Information
Information about how to use the MyFiles Service

How to setup your device to receive District Email

Exchange 2013 Personal SmartPhone iPhone Setup Info