Web Store

Purpose

This store delivers substantial savings on popular software titles to all school district staff with savings of up to 90% off retail price. In addition, 10% of each purchase will assist in funding initiatives at GVSD. Many of the software titles are available as instant downloads and also software you receive through the mail. Instant downloads allows staff the ability to receive discounted software instantaneously with no shipping fees, or delivery wait times, while contributing towards a reduction on environmental waste.

Note:
October 27th 2010, Adobe discontinued their Adobe K-12 program so their products are no longer available through the store.

Frequently Asked Questions

Who is e-academy and OnTheHub.com?

OnTheHub.com is a service of e-academy Inc., who partners with K-12 school districts and higher education institutions to provide software purchasing options at educational prices exclusive to staff and students.

Where can I get help about how the site works?

Assistance in purchasing software through the Web Store is provided by e-academy. They provide online help which should be your first point of assistance. Beyond their online help, e-academy can be directly contacted through mail, fax, or through e-academy’s online Customer Support site. The district’s Help Desk is unable to assist you in purchasing software through the Web Store.

I don't think I have or don't use a district email account. Can I still make purchases?

You must use your district email account in the purchasing process in order to verify that you are a GVSD staff member. All GVSD staff have been issued a district email account. If you don’t know your account information, please contact the district Help Desk at either helpdesk@sd61.bc.ca or 250-475-4188.

Can I use the same password as I use for my district email account?

In e-academy’s registration process, it asks you to create a password. We ask that you do not use the same password as your GVSD account password. That password should always be kept confidential. If you forget the new password that you used to create your account on the Web Store, click on the "Forgot your password?" link and a reminder will be emailed to your district email account.

This site asks for my district email account. Is it ok to give that information?

Because this is a trusted site and approved by the GVSD school district, it is okay to provide your email account as it is required to prove your eligibility as a GVSD staff member.

Is this store available to staff and students?

During the introduction phase, the store is only available to GVSD staff. Effective late February 2010, this purchase offer will also be available to GVSD students.

How can I get a second copy?

Unfortunately due to our distribution agreements for many of the academic programs, each user is limited to one license or one copy.
Microsoft Mail Order Products:
These products are single academic licenses which are meant to be installed on one machine only. If you need to re-install, you should call the Microsoft Customer Care center at the following number: (800) 936-5700
You will need the original serial/activation key (found on the CD) and will have to explain to Microsoft why you need to re-install (i.e. computer failed and was replaced, etc). Microsoft will verify the activation code (key) provided and then possibly give you a new key over the phone..
If you are still having problems finding this information, contact OnTheHub Support for more information.